Terms and conditions

This document, through its content, makes available to third party users the Regulations regarding the terms and conditions of use of the Minni Me site (minnime.ro).

The Minni Me website (minnime.ro) is operated by the company Minni Me Store SRL, based in Str. Oasului, Nr. 86-90, Corp K2, Ap. 301, Cluj, Cluj-Napoca, registered in the Trade Register with number J12 / 1444 / 29.05.2020. The use of the site (including access, navigation and purchase of products on this site) constitutes an implied agreement to comply with the terms and conditions set forth in this document with all effects and consequences arising therefrom.

The administrator of the Minni Me site (minnime.ro) reserves the right to modify the content of this agreement at any time, without prior notice to the persons who use it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of use of the services, in order to be able to consult them at any time.


Site content and intellectual property rights

The content of this site may not be used, reproduced, distributed, transmitted, displayed, for purposes other than those expressly and legally permitted. The extraction of any information followed by any use for commercial purposes that exceeds the scope of private copying regulated by law or for sale or licensing and without prior written consent of the owners of property rights is a violation of the terms and conditions.

You also agree not to affect or interfere in any way with the security elements of the site, with the elements that prevent or restrict the use, copying of a content or elements that strengthen the limits of use of the site or its content.


The right of consumers to unilaterally terminate the contract

Please make sure that you have checked the product specifications and its compatibility by visiting the manufacturer's page before buying it. The commercial relations between the buyer and Minni Me (minnime.ro) are officially regulated by the Government Ordinance 130/2000, regarding the protection of consumers when concluding and executing distance contracts.

The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 working days from the receipt of the product or, in the case of services, from the conclusion of the contract.

The administrator of Minni Me (minnime.ro) makes constant efforts to maintain the accuracy of the information on the site, but sometimes it may contain inadvertent (specifications or prices of products modified by the manufacturer without notice or vitiated by operating errors). Attention: the photos are informative and may contain accessories that are not included in the standard packages.


Preorders

The products displayed on the minnime.ro website, which are available only with pre-order, are not in stock but can be ordered.

Shopping carts that contain only pre-ordered products must be paid online when they are made, not on the delivery date.

Pre-orders will be delivered when the products are physically in stock. The approximate date of delivery will be announced after placing the order, via a confirmation email.

Pre-ordered products can be included in the same order as already available products, but in this case they will be delivered together with those available in stock. No more deliveries will be made for the same order.

The transport cost is the same as for the products already available.

Pre-ordered products cannot be exchanged but only returned (like all other products), their value being then refunded. For a different size a new order will have to be placed. In order to benefit from the same price reduction for the new product, you will have to enter the pre-order number in the comment of the new order.


Payment methods

By completing the order, the buyer guarantees that all data provided are real and correct, otherwise he will be responsible for any consequences caused by these errors.

The buyer is responsible for evaluating the accuracy, completeness and usefulness of the information provided in the form on the site.

The payment methods for the products and the costs related to the transport are: online payment by card and cash on delivery.

In case of online payment with the card, the processing of the card data will be done on the servers of Banca Transilvania / Netopia.

In case of cash on delivery, the buyer will pay in cash the price of the order at the time of its delivery by the courier service.

The receipt of the receipt is made by the respective courier company.


Delivery policy

Minni Me Store SRL delivers throughout Romania within approximately 3 working days from placing the order. Delivery of orders will be made through the courier service chosen by Minni Me Store SRL.

The delivery of the order will be made in accordance with the terms and conditions of delivery of the respective courier service. At the time of delivery, it is mandatory to present an identity document.

National deliveries are made exclusively through Sameday Courier (Delivery Solutions SA).

The standard price of a delivery is 19 RON, but it may change depending on the destination, volume, weight or number of packages.

Minni Me Store SRL offers free delivery in Romania of orders with a value of at least 200 RON.

Minni Me Store SRL can refuse an order following a prior notification addressed to the buyer, without any obligations between the parties and without the possibility for the buyer to claim damages, for situations such as, not limited to: failure / invalidation of online transaction, non-acceptance of the card incomplete or incorrect data of the buyer.

If, after placing and placing an order, a product is unavailable, or if an order cannot be honored due to technical reasons or a non-conformity found at the time of shipment, the buyer will be notified by email to the address provided at the time of placing order and you will receive back the money already collected by the Minni Me Store, without any other compensation.

The price, the payment method and the payment term are specified in the order. Minni Me Store will issue an invoice for the ordered product (s), the buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.

The invoices will be sent to the buyer by the email mentioned by him at the time of placing the order.

The Minni Me Store makes no warranty whatsoever. The only guarantees provided are, where applicable, those provided by its partners. Any leaflets that accompany the products are issued by Minni Me Store partners.

Minni Me Store cannot be held responsible for damage to the product during transport and / or any damage of any kind that the buyer or a third party may suffer after delivery of the product / products.

Minni Me Store does not assume responsibility for damages caused as a result of using in any way the product / products purchased through the site www.minnime.ro.

The buyer undertakes to sign the delivery note (AWB) presented by the courier upon delivery of the ordered product (s), to which is attached the fiscal receipt containing all the information about him / her (product name (s), quantity, price ).


Return policy

In order to return a product, the buyer must notify in writing the intention to return the purchased product (s) by email to contact@minnime.ro, without the obligation to invoke a specific reason.

According to GEO no. 34/2014, the buyer has the right to return the ordered product (s) within 14 calendar days from the receipt of the order. Minni Me Store SRL extends the acceptance period of returned products to 30 calendar days.

The returned products must be in the same condition in which they were sent by Minni Me Store SRL. They must be packed in the original packaging, the identification labels must be attached to the products and be accompanied by the original documents. Minni Me Store SRL does not assume responsibility for damages caused during transport or for lost products.

In accordance with the law in force, Minni Me Store SRL reserves the right not to accept the return of products such as:

- likely to deteriorate

- sealed and which have been unsealed by the buyer

- which cannot be returned for health protection and / or hygiene reasons.

Minni Me Store SRL will return the value of the products within 14 calendar days from the receipt of the returned products after verifying their condition and will decide on the eligibility to return the value of the products.

The amount related to the return will be refunded to the buyer as follows:
a) for orders paid online, by card: by refund to the account from which the payment was made;
b) for orders paid by cash on delivery: by bank transfer.

Refunds will represent the price paid by the buyer, excluding shipping costs (except for defective items).

The necessary information to be provided to Minni Me Store SRL for return is:
- Name and surname

- Postal adress

- Email Address

- Phone number

- Order number

- Desired payment method (bank account details)

- Reason for return (optional)

The delivery of the return will be made through a courier service chosen by the buyer, and all transport fees will be borne by him.

The address for sending the return is that of the Minni Me Store SRL headquarters:
Cluj-Napoca; Str. Oasului 86-90, Corp K2, Ap. 301; Postal Code: 400268

If upon delivery it is found that the product is malfunctioning or has manufacturing defects, it may be requested to replace it or return immediately the amounts already collected by Minni Me Store SRL, without further compensation. For this purpose, a written notification must be sent within 48 hours of receiving the order to the email address: contact@minnime.ro


Fraud

In order to access and use certain sections of the website, it may be necessary to create a personal account. You hereby declare that you assume full responsibility for all and any of the activities performed through the account you open on the website and, accordingly, we advise you to ensure the security of the account password or other access data. If the security of your account is compromised, you must immediately notify the site administrator. Minni Me (minnime.ro) is not responsible for damages that are caused to you or that are caused to third parties of any kind, by unauthorized use of the account.


Applicable law

By using the Minni Me (minnime.ro) site, the user agrees that Romanian laws will govern the Terms and Conditions of Use and any dispute of any kind that may arise between users and administrators of Minni Me (minnime. ro) or its associates / partners / affiliates. In case of possible conflicts, they will first try to resolve them amicably, and if the amicable settlement will not be possible, the conflict will be resolved in court, in accordance with the Romanian laws in force.


Service availability
The administrator of Minni Me (minnime.ro) reserves the right to modify the structure and interface of any page or subpage of the Minni Me site (minnime.ro) at any time and at any chosen free time interval, having the right to temporarily interrupt or permanently, partially or totally the services made available to the public through this website without any prior individual or general notification.

If you have any questions or concerns regarding these terms of use, do not hesitate to contact us via the dedicated contact form or at the email address contact@minnime.ro